Refund policy
Last updated: November 14, 2026
Returns
If you change your mind, you can ask to return an item within 30 days of the day your order is delivered.
To qualify, the item must be unused and in its original packaging, with all parts included.
How to start a return
- Write to us from the contact page. Include your name, your order number, and the item you want to return.
- We reply with the next steps. We email the return address after you contact us.
- Send the item back as we explain.
Please do not send an item back before you hear from us. We may not be able to process it.
Return shipping
For returns because you changed your mind, the customer pays for return shipping. Original shipping costs are not refunded unless the return is due to our error.
Damaged, defective, or wrong items
If your order arrives damaged, does not work as it should, or is not what you ordered, contact us within 14 days of delivery. Send your order number and a short description. Photos help. We will review your request and offer a replacement or a refund, our choice depending on stock.
Refunds
Once we receive and check your return, we tell you the result by email. Approved refunds are paid to the original payment method. The time it takes for the money to appear depends on your bank or card issuer.
Canceling an order
If you want to cancel, write to us as soon as you can with your order number. If your order has not shipped, we will try to cancel it and refund it. If it has shipped, we will explain your options.
Questions
Email support@blast-battle.store or use the contact page.